Understand website packages, hosting, and Ask Jarvis in plain English.
Use this guide to understand what you need before starting a website project. If anything is unclear, the Ask Jarvis help box can explain the idea in plain English and suggest the next step.
What Porchlight builds.
Porchlight builds clear websites for local businesses. Ask Jarvis is the optional helper layer that answers approved questions, guides unsure visitors, and captures better inquiries.
Plain-English summary
“We build professional websites for local service businesses, and we can add Ask Jarvis so visitors can ask questions, understand the offer, and send better inquiries.”
Important boundaries
Ask Jarvis does not replace the business owner, guarantee leads, quote binding prices, or answer outside approved information. It helps explain, guide, collect details, and escalate uncertain questions.
Best customers
Businesses where customers ask questions before booking: salons, spas, contractors, home services, clinics, agents, consultants, courses, and local experts.
How to explain the pricing.
Setup fee = build the asset. Monthly fee = keep it healthy, updated, improved, and supported.
Starter Website
One clean page for a business that needs a professional presence quickly.
- Best for simple businesses
- No AI assistant by default
- Can add monthly website care
Growth Website
Most popular website package for businesses that need service pages, FAQs, proof, and better conversion.
- 4–6 pages
- Clear copy and structure
- Better intake/contact flow
Website + Ask Jarvis
Premium package for businesses that want the site to answer questions and capture warmer leads.
- Growth Website included
- Assistant training included
- Monthly AI support recommended
How Ask Jarvis helps people understand what they are reading.
The learning guide should include a visible Ask Jarvis function so someone can ask what they do not understand instead of leaving confused.
Knowledge updates
Update services, pricing notes, hours, service areas, booking rules, FAQs, promos, and policies when the client changes them.
Question review
Review common questions visitors ask. Add better answers, clarify confusing sections, and identify missing website content.
Lead-flow tuning
Improve the details Jarvis collects so leads arrive with name, contact info, need, location, timeline, and useful notes.
Support boundaries
- Jarvis only answers from approved business information.
- Jarvis should not make guarantees, quote binding prices, provide legal/medical/financial advice, or promise availability.
- When uncertain, Jarvis should say it will send the question to the business for confirmation.
- Clients must approve key business facts before launch.
Exclusive website + learning guide bot
Add an Ask Jarvis function directly on the website and inside the learning guide so visitors can ask what they do not understand in plain English. Jarvis can explain services, packages, setup steps, technical terms, and next steps using the approved Porchlight knowledge base.
- Appears as a guided “Ask Jarvis” help box or chat widget on the Learning Guide page.
- Answers comprehension questions like “What does hosting mean?”, “Which package do I need?”, or “What do I need to send you?”
- Collects unclear questions so Porchlight can improve the guide over time.
- Escalates anything uncertain or custom to Porchlight instead of guessing.
“Not sure what something means? Ask Jarvis. Tell me what part is confusing and I’ll explain it simply, then suggest the next step.”
Good questions to ask Jarvis
- “Which website package should I choose?”
- “What does hosting mean?”
- “What do I need to send before we start?”
- “Can you explain Ask Jarvis in simpler terms?”
- “What questions should my website answer for customers?”
What to say when clients ask where the site lives.
Keep hosting simple. The client does not need to understand every technical layer. Explain the options clearly.
“You can host the website wherever you already have your domain, or we can recommend/set up a cleaner option. The important thing is that you own the domain, the site is secure, and the contact forms and assistant work reliably.”
Hosting fees to clarify
Domain registration, hosting, premium plugins, booking tools, email tools, ad spend, paid AI/chat tools, and third-party software are separate unless included in a custom proposal.
What is needed to get everything working.
From the client
- Domain/login access or ability to update DNS
- Logo, photos, brand colours if available
- Services and pricing notes
- Reviews/testimonials
- Contact email/phone and service area
- FAQs and common customer questions
Website setup
- Hosting or publishing platform
- Mobile-friendly design
- Contact/intake forms
- Basic SEO titles/descriptions
- Analytics if needed
- Domain connection and SSL
Ask Jarvis setup
- Approved knowledge base
- Allowed/not-allowed answer rules
- Lead capture fields
- Escalation email/SMS destination
- Testing questions before launch
- Monthly improvement process
Questions prospects will ask.
Do I need a new website?
If the current site is old, hard to update, unclear on mobile, missing service information, or not producing good inquiries, a rebuild is usually better than patching it forever.
Can I keep my domain?
Yes. The client should usually keep ownership of the domain. Porchlight may only need access to point it to the new website.
Can you host it for me?
Yes, if Porchlight offers a managed setup. The cleaner answer is: “We can either work with your existing hosting or set up a managed option for you.”
Will Ask Jarvis replace me answering customers?
No. It handles common questions and gathers useful details. Anything uncertain or sensitive should go to the business owner or staff.
Can Jarvis answer pricing questions?
Yes, but only based on approved pricing notes. If pricing depends on scope, Jarvis should explain the range or factors and collect details for a quote.
How accurate is it?
It is only as good as the information provided and approved. That is why setup includes training and monthly support includes updates and review.
What happens when my services or prices change?
Send the updates. Porchlight updates the website and, if included, the Ask Jarvis knowledge base so answers stay current.
How long does a website take?
Simple sites can often be built faster once content is ready. More complete websites with copy, pages, revisions, and Ask Jarvis training take longer. Give a timeline after reviewing scope.
Do I need to write all the content?
No. The client provides the raw details; Porchlight can organize and polish them into clear customer-facing website copy.
Why pay monthly?
Websites are not one-and-done. Monthly support covers updates, checks, improvements, forms, assistant tuning, and keeping the site aligned with the business.
Ask what you do not understand.
This front-end demo helps visitors understand the guide in plain English. A live client version can be connected to an approved knowledge base and lead-routing backend.
Before sharing with friends or prospects.
Use this as the final readiness pass before sending the site around for feedback.
Turn questions into a clearer website plan.
If you are unsure what you need, start with the intake form or Ask Jarvis. The goal is to turn scattered ideas, repeated customer questions, and unclear website needs into a practical build plan.
Questions about Porchlight or Ask Jarvis?
Use hello@porchlightdigital.ca for Porchlight inquiries. It is configured to forward to aj@ajdaly.com.